Leading Through Adversity and Dealing With Conflict

by Todd Durkin, MA, Erin Kelly and Chris Stevenson

81 Ratings

Online Course
Price
$64
IDEA Member
$59
IDEAfit+ Member
$0

Includes all course content in digital format

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Digital Video
Price
$34
IDEA Member
$24
IDEAfit+ Member
$0

Includes lifetime access to streaming video.

Description

Your journey as a leader will include struggle, sweat and some tough decisions. Things go wrong in business – our doors are ordered to close, we lose members and employees, a top employee leaves without notice, a group of clients all cancel together, a competitor opens up next door or a new program flops. This breakout will give you the tools to help you feel more confident navigating rough waters in normal times and pandemic times.

Available Course Credits

AASFP
0.10
ACE
0.10
ACSM
1.00
ACTION
0.15
AFAA
2.00
AFPA
1.50
CHEK
1.50
FAI
1.50
IFPA
1.50
ISSA
2.00
NASM
0.20
NCSF
0.75
NESTA
0.15
NETA
1.50
NFPT
0.25
NIEW
0.10
NSPA
1.50
PAI
1.00
PTAG
1.50
PTIA
1.00
REPs UAE
1.00
W.I.T.S.
1.00

Learning Objectives

  1. Define key traits for effective leadership.
  2. Describe actionable strategies for leading through adversity.
  3. Explain how to develop a tangible plan for dealing with conflict.
  4. Explain the importance of focusing on your mission and values.
  5. Identify the importance of leading now versus waiting.
  6. Outline the essential characteristic of effective communication.

Course Procedure

  1. Enroll in the course.
  2. View the course content.
  3. Take the test. (You must score 80% to pass. If you do not pass, you may retake the test.)
  4. Print your certificate of completion.

Course Content

Leading Through Adversity and Dealing With Conflict
Module(Required)

About the Author

Todd Durkin, MA

Todd Durkin, MA IDEA Author/Presenter

Todd Durkin, MA, owns Fitness Quest 10 and Todd Durkin Enterprises. He is a human performance specialist who trains dozens of elite, high-profile NFL and MLB athletes and is the head of the Under Armour® Performance Training Council. Todd is also the recipient of the 2004 IDEA Personal Trainer of the Year and the 2005 ACE Personal Trainer of the Year awards. Certifications: ACE, NSCA

Erin Kelly

Erin Kelly IDEA Author/Presenter

Erin Kelly is the chief strategy officer for Brick Bodies, a chain of health clubs in the Baltimore area. In this multifaceted role, she is responsible for leading innovation in fitness programming, managing the club’s go-to-market strategy and design, and driving employee satisfaction and retention. Erin previously spent 12 years with exercise programming leader Les Mills, first as a national distributor and ultimately as the executive vice president for B2B national key account management and client acquisition. Erin has more than 30 years in the fitness industry and enjoys speaking at industry conferences, consulting with fitness startups, traveling to new places, and on occasion, flexing her residential real estate license because, in her own words, she loves making deals.

Chris Stevenson

Chris Stevenson IDEA Author/Presenter

Chris Stevenson - former Power Ranger stuntman - is the founder of The Empower Group. The Empower Group a full-service consulting firm with services ranging from individual coaching, staff training, workshops, full facility management and more. His expertise stems from his past hands-on experience in all aspects of the health club industry. For almost 20 years, Chris and his team successfully owned and operated Stevenson Fitness, a full-service boutique health club in Southern California. The club’s success was based on providing an unparalleled member experience, centered on proper staffing, systematic operations, and world-class leadership. This success was reflected in the club’s NPS, which was consistently in the 90s (industry average is in the 40s). In addition, Chris is an international speaker who regularly presents at IDEA, IHRSA, Athletic Business, Club Industry, and many other fitness and business events. He is also a columnist for the Athletic Business Journal and sits on the board of directors of IHRSA and the IDEA Club and Studio Owners Committee. From health and wellness to business strategies, Chris has the unique ability to instantaneously connect with people and to present viable, applicable lectures that resonate with every audience.

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