Answers (4)
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Hey Kacie,
There are some softwares in the market which can fulfill your needs. Following features are must haves in my opinion.
Scheduling
Online Schedule Management, Automated SMS & Email Reminder to Members & Staff before the Appointment and Session Usage Tracking
Sales & Marketing
Due calls management, SMS & Email alerts for Renewals, Balances, Promotions, Member Irregularity, etc.
Access Control
Powerful Access Control System to Track Member & Staff Attendance, Integration with Card based, Thumbprint, Palm Vein Biometric Machines, etc.
Client Management
Prospect, Member, Referral, and Trial Management, Membership Upgrades, Transfers, and Freezing; Tracking all Communication with Customers
Billing
Record all Monetary Actions, Integration with Access Control (E.g. Automatically disallow if the payment is not recovered from the client)
Reports & Analytics
To help you Analyze your Income, Balances, Renewals, etc.
Some non-functional questions you need to check with the company you are looking into:
Do they provide regular unlimited software training sessions?
How good is their customer support? Do they have 24/7 tech support?
Does it have regular updates, i.e., does the software add new features every month?
Are their existing clients happy?
Maybe you can get a few client references from them and cross check with those clients. That will help you decide its credibility of the company.
I personally work for Club Systems in Sugar Land, TX. We are a 35 year old company that works with thousands of fitness groups, clubs, crossfits, bootcamps, etc, etc...If you are interested in wanting to know more then send me an email at rj@healthclubsystems.com
There are some softwares in the market which can fulfill your needs. Following features are must haves in my opinion.
Scheduling
Online Schedule Management, Automated SMS & Email Reminder to Members & Staff before the Appointment and Session Usage Tracking
Sales & Marketing
Due calls management, SMS & Email alerts for Renewals, Balances, Promotions, Member Irregularity, etc.
Access Control
Powerful Access Control System to Track Member & Staff Attendance, Integration with Card based, Thumbprint, Palm Vein Biometric Machines, etc.
Client Management
Prospect, Member, Referral, and Trial Management, Membership Upgrades, Transfers, and Freezing; Tracking all Communication with Customers
Billing
Record all Monetary Actions, Integration with Access Control (E.g. Automatically disallow if the payment is not recovered from the client)
Reports & Analytics
To help you Analyze your Income, Balances, Renewals, etc.
Some non-functional questions you need to check with the company you are looking into:
Do they provide regular unlimited software training sessions?
How good is their customer support? Do they have 24/7 tech support?
Does it have regular updates, i.e., does the software add new features every month?
Are their existing clients happy?
Maybe you can get a few client references from them and cross check with those clients. That will help you decide its credibility of the company.
I personally work for Club Systems in Sugar Land, TX. We are a 35 year old company that works with thousands of fitness groups, clubs, crossfits, bootcamps, etc, etc...If you are interested in wanting to know more then send me an email at rj@healthclubsystems.com
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if it's strictly for scheduling purposes, i use google calendar. extremely powerful, free tool which i use for all my appointments. allows for email and/or SMS notifications.
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Mindbody. Ease of use for both you and your clients. We use it in a large scale facility, but the majority of independent instructors and studios i know use it as well.
Hope this helps,
Sean Yeager-Diamond
Hope this helps,
Sean Yeager-Diamond
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This is a good tool for scheduling https://simplybook.me/#testimonials/. It creates a calendar where clients can book available time. It also allows sending notifications and accepting payments online. Works well as for private lessons and for group training. Syncs with Google calendar. Very moderate prices in comparison to other systems and they have Free plan.
