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Question asked by Frank Corey 2308 days ago

Pump Friday Special....??

Business Planning/StrategiesAdvertisingMarketing and Sales

Was pondering the verbiage on a sale I want to run for Black Friday.. calling it Pump Friday! Anyways offer i'm considering is buy 12 months up front and receive 10% off the package price ( equates to about a month.. I have a 16 session, 12 session and 8 session a month package program) OR... buy 12 months and receive 13.. What do you think would get more of a response? Something for free or Less of a hit to the customer up front?

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Answered by Christine Hales 2308 days ago
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Hi Frank,

I think you may find people will respond to something "free" vs. doing any kind of math calculations. Offering something for free always grabs attention!

Good luck and have fun!

Christine
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Answered by Ariadne Greenberg 2308 days ago
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I think Christine has a point.

One thing a couple of owners I know have done is to offer a special deal on a gift certificate where you get some free classes for yourself. You might consider that in addition. The good thing is it brings in new people and the marketing is being done by the students themselves..... and they also get something for themselves which people do love.

Good luck
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Answered by Paul Thomas 2308 days ago
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Hi Frank,

I'd go with "free" - as Christine pointed out, it's one less step that people have to figure out. Good luck with the promotion!

Paul Thomas
www.homeworkoutguy.com
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Answered by Karin Singleton 2308 days ago
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Hi Frank,

as the others: "free" always sounds great.

There is one more thing I suggest, though: to ask clients to commit for a year is to lay out a lot of money. I have seen too many instances when clients paid trainers upfront only to see that trainer vanish and the money being irretrievable. I would go with a shorter period. If I were a client or potential client, I would not sign up for that length.

Karin Singleton
www.meltnc.com
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Answered by Frank Corey 2307 days ago
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Thank you all for the feedback!! Karin, good point!! Maybe 6 mnths vs 12?
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Answered by Christine Hales 2306 days ago
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Hi again Frank,

I do agree with Karin that a year is too long. 6 months is better--but still a bit long for a new client if you have not had the chance to build a bond and show quality training/service. I find that many of my new clients end up buying a shorter to middle of the road-term package, but then renew (most of my clients are long-term clients). I don't have any overhead because I mostly train in-home. So, it depends on your need for immediate cash flow. I do discount my packages by a certain percentage the larger the package.

One thing I do for free is a consultation---and it has been very successful in booking clients because you can build rapport and trust before the client buys. Just something to consider.

Christine
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